---
title: Client Success Stories | Managed IT Service Testimonials
description: From Senior Living to Automotive Dealerships, we help our business clients with their most pressing IT needs and concerns. Contact us today to learn more!
---

# Client Success Stories

Here firsthand from our team and clients

### Discover Premier IT Managed Services in Richmond, VA

At DVD Networks, we're more than just a technology provider. We are your local partner in ensuring seamless network and communication services. Specializing in senior living, healthcare, and general business sectors, we leverage cutting-edge technology to keep your networks safe and information flowing efficiently.

 

![English Meadows CSS Still Photo](https://www.dvdnetworks.com/hs-fs/hubfs/Testimonials/Untitled%20design.png?width=300&height=300&name=Untitled%20design.png)

###### SENIOR LIVING CLIENT SUCCESS STORY

## Twenty20 Management 

DVD has really helped us make sure that we're compliant in everything that we're doing with our IT hardware and communications, making sure that **HIPAA compliance** is happening each and every day, 24/7.

Mike Williams CEO, Twenty20 Management

[View Case Study](https://www.dvdnetworks.com/client-success-stories/twenty20-management)

![WBA CSS Still Photo](https://www.dvdnetworks.com/hs-fs/hubfs/Testimonials/Untitled%20design%20(1).png?width=300&height=300&name=Untitled%20design%20(1).png)

###### INSURANCE CLIENT SUCCESS STORY

## WBA Insurance

They tell you what they’re going to do and then they do what they say, and that’s extremely important today.

John Ruch Owner, WBA Insurance

[View Case Study](https://www.dvdnetworks.com/client-success-stories/wba-insurance)

![remote-communications-support-assisted-living-facilities](https://www.dvdnetworks.com/hs-fs/hubfs/Webpage%20Images/interior-pages/remote-communications-support-assisted-living-facilities.jpg?width=479&height=320&name=remote-communications-support-assisted-living-facilities.jpg)

## Telecom Case Study for Senior Living

Discover how DVD Networks partnered with a senior living organization to **upgrade their telecom systems** for new and existing communities, using **Mitel Unified Communications**, enhancing safety and the overall experience for both residents and staff. Read the full case study to see the impact DVD Networks made.

[View Case Study](https://www.dvdnetworks.com/telecom-case-study-dvd-networks)

![Dominion_Senior-3](https://www.dvdnetworks.com/hs-fs/hubfs/Webpage%20Images/interior-pages/Senior%20Living/Dominion_Senior-3.jpg?width=479&height=320&name=Dominion_Senior-3.jpg)

###### SENIOR LIVING CLIENT SUCCESS STORY

## Beth Sholom Senior Living

If someone asked me whether or not I knew anybody who could handle outsourced IT solutions, I would certainly be the first person to** tell them to call DVD.**

Morris “Mo” Funk CEO, Beth Sholom

[Watch Video](https://youtu.be/N7WXihvjD10)

## Partnering With DVD Networks Makes ** Good Business Sense**

Is your business protected with comprehensive IT security and proactive monitoring? See the difference and grow with confidence.

"DVD is the best company to deal with when it comes to customer service, always pleasant and knowledgeable about my issues. Always satisfied..."

###### Senior Living Client

Client since 2016

"I cannot emphasize enough how positive my experience was with this transition. The communication was outstanding, and the responsiveness, especially from the technician, was exemplary. Every step of the way, their professionalism and dedication made the process smooth and efficient."

###### Senior Living Client

Client since 2024

"A technician called me instead of just sending an email back to me with the answer. He walked me through the steps of what I needed to do. Then took the time to show me a few things that I should know for future use. I always get this kind of support from folks at DVD, it makes for an easy decision to recommend them to others."

###### Automotive Services Client

Client since 2021

"DVD technicians are always prompt, polite and get the job done! Very happy to be working with them and appreciative of their knowledge and quick responses!"

###### Healthcare Client

Client since 2022

"DVD is very responsive and quick to address all service requests. The technicians have always been professional and want to make sure every problem has been addressed to your satisfaction prior to closing a ticket. We have worked with them for 5+ years and I recommend them for IT support."

###### Business Association Client

Client since 2016

"Satisfied with the results after several hiccups I experienced along the way. That is what reliable IT support does."

###### Non-Profit Housing & Development Client

Client since 2017

"I was on-site with a customer and my computer crashed. Thanks to DVD's trusted single sign-on platform, I was able to borrow a conference room PC to securely log in to all my portals. I was able to complete the review onsite and avoided cutting my day short."

###### Business Services Client

Client since 2017

"DVD Networks provides excellent customer service and impeccable knowledge and expertise in their field. I can always depend on them to get the job done and done right!"

###### Private Practice Healthcare Client

Client since 2016

"The issue was persistent, but our technical support was equally so in addressing the problem. Patience and follow-up, along with courteous service, made the process a pleasant one."

###### Non-Profit Housing & Development Client

Client since 2017

"DVD has been handling our VOIP phones for years now and they have always done a great job - very responsive."

###### Law Firm Client

Client since 2016

"DVD went above and beyond to solve an issue that most would consider small or insignificant. I greatly appreciate the efforts that he went through to ensure I was a happy customer."

###### Non-Profit Client

Client since 2016

"The ticket was entered and resolved in under 30 minutes. Fast and easy! Thank you."

###### Senior Living Client

Client since 2016

"I think the individuals at DVD are exceptional in the way they handle my dealerships. They are pleasant, and courteous, listen well, and offer immediate solutions. I am able to get things resolved quickly by the team at DVD in customer service and management. Thank you for allowing us to be your customer!"

###### Autodealer Client

Client since 2021

 Award-Winning Service

We excel in our work because we have a genuine passion for it, constantly honing our skills through regular training and professional growth. Our dedication to our clients is what propels us to achieve every accolade and recognition.

![MSP 501 2026 Winner Logo_Color](https://www.dvdnetworks.com/hs-fs/hubfs/Awards/MSP%20501%202026%20Winner%20Logo_Color.png?width=1122&height=439&name=MSP%20501%202026%20Winner%20Logo_Color.png)

![CRN26-MSP500-Vertical](https://www.dvdnetworks.com/hs-fs/hubfs/Awards/CRN26-MSP500-Vertical.png?width=100&height=189&name=CRN26-MSP500-Vertical.png)

![{69ec4867-17da-42f5-9911-d8cd46ac5bb3}_2025_MSP_501_Winner_Logo_color_(1)](https://www.dvdnetworks.com/hs-fs/hubfs/Awards/%7B69ec4867-17da-42f5-9911-d8cd46ac5bb3%7D_2025_MSP_501_Winner_Logo_color_(1).png?width=1200&height=523&name=%7B69ec4867-17da-42f5-9911-d8cd46ac5bb3%7D_2025_MSP_501_Winner_Logo_color_(1).png)

![RVATech award winner 2024](https://www.dvdnetworks.com/hs-fs/hubfs/Awards/RVATech%20award%20winner%202024.png?width=168&height=168&name=RVATech%20award%20winner%202024.png)

![2024_CRN_MSP_500](https://www.dvdnetworks.com/hs-fs/hubfs/Awards/2024_CRN_MSP_500_vertical.jpg?width=96&height=181&name=2024_CRN_MSP_500_vertical.jpg)

![f503cd72-c15e-4157-a35a-355d4160f9bf](https://www.dvdnetworks.com/hs-fs/hubfs/Awards/f503cd72-c15e-4157-a35a-355d4160f9bf.png?width=250&height=150&name=f503cd72-c15e-4157-a35a-355d4160f9bf.png)

![2023_CRN_FastGrowth150](https://www.dvdnetworks.com/hs-fs/hubfs/Awards/2023_CRN_FastGrowth150-1.png?width=96&height=183&name=2023_CRN_FastGrowth150-1.png)

[View Our Awards](https://www.dvdnetworks.com/about/awards)

### Awards and Recognition Questions Answered

Highlighting DVD Networks’ continued growth, industry recognition, workplace culture, and long-term commitment to delivering reliable technology solutions and customer support.

##### What awards has DVD Networks received?

 DVD Networks has received recognition for workplace culture, business growth, customer service, and leadership within the managed technology services industry.

##### Why do industry awards matter when choosing an IT provider?

 Industry awards can help demonstrate operational maturity, employee satisfaction, customer trust, business stability, and a provider’s long-term commitment to service excellence.

##### What makes DVD Networks a trusted technology partner?

 DVD Networks combines managed IT, communications, cybersecurity, infrastructure, and networking expertise with a relationship-focused approach built around reliability, responsiveness, and long-term client support.

##### Why do businesses stay with DVD Networks long term?

 Businesses often look for consistent support, responsive communication, technical expertise, and a provider that understands their operational goals, industry challenges, and long-term technology needs.

 Request a Network Proposal

Receive a custom proposal for the network that includes the right mix of Managed IT Support services.

[Request a Proposal](https://www.dvdnetworks.com/request-a-network-proposal)

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