About Us

Who We are

DVD Networks is an IT Managed Technology Service Provider focused on Senior Living, Healthcare, and General Business verticals. Recognized as a great place to work and motivated to be every client’s best service provider, we pride ourselves on seeking first to understand client needs, and then to be understood. The company was established in 1999, and C&S Communications acquired Dominion in 2013. Still operating as Dominion Voice and Data, we have experienced consistent growth and are proud to be included in the Richmond Times-Dispatch Greater Richmond Top Workplaces list and Inc 5000 list of fastest growing companies in America. Our purpose is to provide our network and communication expertise, with the result of assisting clients in achieving their business goals with confidence that we will keep networks safe and business flowing.

Core Principles

In short, we have built our business around our core principles of exceptional customer service and industry heritage, with a goal towards controlled growth and flexibility as new technologies emerge. In response to the ever-evolving world of technology, and the need for an adaptive strategy, Chad Tester and Steve Smith, as owners of DVD, bring a blend of sales leadership and marketing experience, coupled with an extensive engineering and contracting background, which will allow us to embrace the changes technology brings. This proactive approach is allowing Dominion to assist our customers in seizing the benefits now offered from the convergence of voice and network technologies. We embrace the new technologies, and understand that education and integrity are vital to creating lasting customer relationships. That is why all of our sales and technical personnel are constantly training, to provide world class technical support.

Technology is great, but the pursuit of technology is not the ultimate goal. At DVD Networks we realize that it is only a tool to be used to increase productivity, enhance profits, or reduce costs.

That’s why we work hard to understand our customers’ strategic business goals in order to supply technology that creates a competitive advantage. Our commitment remains the same as it has always been, to exceed the expectations of our customers through understanding their needs, and partnering with them to help them achieve their goals.







Our Business Culture Aligns With Our Core Values

All team members at DVD Networks seek to put our values in action daily. Our commitment is to:

  • Self-Manage
    Drive the process you're working on without the need for micro-management.
  • Be Willing to Help and Teach Others
    In this fast-changing environment, we must multiply our knowledge through positive collaboration that drives continuous improvement.
  • Do the Right Thing
    Prioritize customer needs above our own comfort, always remembering that we are here to serve.
  • Own the Work
    Practice self-discipline and stay on tasks through completion.
  • Have a Respectful Attitude
    Display respect for each other, customers, and vendors. Seek first to understand, and then to be understood.

Service Industries We Work With

We are incredibly lucky to work with customer partners in a variety of industries who share our commitment to great work. Some of those key industries are:

logo-icon-150x150 Leadership Team

Steve Smith


Chad Tester


Brandon Osborne

Director of Operations

Lance Ragsdale

Director of IT

John Alford


logo-icon-150x150 Pro Services Team

Matt Warren

Maurice Prosise

Scott Bonk

David Hansen

Trey Poythress

Kevin O'Brien

Paul Thrasher

Ryan Peck

logo-icon-150x150 Services and Support Team

Alexis Kirby

Erin Embrey

Kelsey Godfrey

Kevin Allison

Jason Zimmerman

Logan Parker

Ryan Wardensky

Emmanuel Calusin

John Aguila

Moises Carrillo

Brian Holmes

Roedel Guinto

Phillip Longest

Jonathan Beegle

Richard Hawkins

logo-icon-150x150 Back Office Administrative Team

Ixa Newman


Chris Keller

Procurement Coordinator

Orly Lambert

Shipping/Receiving Coordinator

Megan Boyd

Marketing Manager

Chris Morris

Senior Project Manager