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Who We are
DVD Networks is an IT Managed Technology Service Provider focused on Senior Living, Healthcare, and General Business verticals. Recognized as a great place to work and motivated to be every client’s best service provider, we pride ourselves on seeking first to understand client needs, and then to be understood. The company was established in 1999, and C&S Communications acquired Dominion in 2013. Still operating as Dominion Voice and Data, we have experienced consistent growth and are proud to be included in the Richmond Times-Dispatch Greater Richmond Top Workplaces list and Inc 5000 list of fastest growing companies in America. Our purpose is to provide our network and communication expertise, with the result of assisting clients in achieving their business goals with confidence that we will keep networks safe and business flowing.
In short, we have built our business around our core principles of exceptional customer service and industry heritage, with a goal towards controlled growth and flexibility as new technologies emerge. In response to the ever-evolving world of technology, and the need for an adaptive strategy, Chad Tester and Steve Smith, as owners of DVD, bring a blend of sales leadership and marketing experience, coupled with an extensive engineering and contracting background, which will allow us to embrace the changes technology brings. This proactive approach is allowing Dominion to assist our customers in seizing the benefits now offered from the convergence of voice and network technologies. We embrace the new technologies, and understand that education and integrity are vital to creating lasting customer relationships. That is why all of our sales and technical personnel are constantly training, to provide world class technical support.
Technology is great, but the pursuit of technology is not the ultimate goal. At DVD Networks we realize that it is only a tool to be used to increase productivity, enhance profits, or reduce costs.
That’s why we work hard to understand our customers’ strategic business goals in order to supply technology that creates a competitive advantage. Our commitment remains the same as it has always been, to exceed the expectations of our customers through understanding their needs, and partnering with them to help them achieve their goals.
Our Business Culture Aligns With Our Core Values
All team members at DVD Networks seek to put our values in action daily. Our commitment is to:
- Self-ManageDrive the process you're working on without the need for micro-management.
- Be Willing to Help and Teach OthersIn this fast-changing environment, we must multiply our knowledge through positive collaboration that drives continuous improvement.
- Do the Right ThingPrioritize customer needs above our own comfort, always remembering that we are here to serve.
- Own the WorkPractice self-discipline and stay on tasks through completion.
- Have a Respectful AttitudeDisplay respect for each other, customers, and vendors. Seek first to understand, and then to be understood.
Service Industries We Work With
We are incredibly lucky to work with customer partners in a variety of industries who share our commitment to great work. Some of those key industries are:
We enjoy over 20 years of experience in the Senior Living industry. We love the industry and respect those whose mission is to serve our elderly with great care. At DVD Networks, we understand the unique aspects particular to Operators and Owners of Senior Living communities.
Hospitals and Physician Practices
Another legacy vertical, we have been engaged in supporting hospitals and physician practices for over 20 years. Unique requirements drive clients to companies like DVD Networks who has demonstrated the ability to integrate multiple systems successfully.
Small / Medium Enterprise
All companies benefit for aligning themselves with technology vendors that understand your specific needs. Our consultative approach brings great value to the SMB market.
We are helping businesses accomplish more with less by leveraging the latest in business IT solutions.
Field Operations Manager
Pro Services Team
Services and Support Team
Back Office Administrative Team
Senior Project Manager