Business Phone Systems

Upgrade your communication with advanced business phone systems through our Dominion Cloud Services (DCS). We offer tailored solutions including UCaaS, VoIP, and Microsoft Teams integration, backed by 24/7 support and FCC-recognized CLEC certification. From installation to ongoing support, we ensure your business has the tools it needs to stay connected and succeed

Our Business Phone Systems meet the communication and collaboration needs of today’s workforces.

At DVD Networks, we identify the perfect business phone solution for each client office and build it using the latest in communication and collaboration technology to help businesses thrive in the modern and mobile economy. We understand that businesses of every size are looking for more flexible and affordable options to enhance communications.

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Our Approach to Business Phone Systems

When you partner with DVD for Business Phone Systems, we ensure that your commercial communications and collaboration solutions are secure and reliable. As a FCC-recognized licensed CLEC (Competitive Local Exchange Carrier) we offer multiple system options to ensure that client needs are matched with the right solution, whether a company has 10 or 10,000 users. All systems are serviced by the Dominion Cloud Services (DCS) technical team, resulting in quick and accurate support.

DVD takes a fully integrated approach to Business Phone Services. We design. We install. We support.

Telecom Case Study

Discover how DVD Networks partnered with a senior living organization to upgrade their telecom systems for new and existing communities, using Mitel Unified Communications, enhancing safety and the overall experience for both residents and staff. Read the full case study to see the impact DVD Networks made.

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Recognition of Achievements in Client Satisfaction

Our Dominion Cloud Services (DCS) technicians are fully trained in business phone systems, meaning we can design, install, modify, and fully support your new phone system in-house with complete control garunteeing the customer experience is a good one. Finding your new business cloud solution can be a challenging task. That’s why businesses are choosing to partner with DVD. We have cloud plans starting at $25 per user.

Why Partner with DVD for DCS:

FCC-recognized licensed CLEC (Competitive Local Exchange Carrier)

Our vertical integration empowers total mastery over the customer experience, delivering white-glove service throughout

Unparalleled mobility for your team, allowing you to effortlessly carry your office in your pocket and work seamlessly from any location

Experience a secure and reliable network that prevents against DDOS attacks

You need a scalable solution whether a company has 10 or 10,000 users

24/7 support

You are getting ready to move locations

You are choosing a new Wi-Fi solution

Save on initial costs with cloud computing

Our Business Phone Systems

DVD Networks Business Phone Systems have many features that enhance your workforce’s collaboration and communication experience, keeping it safe and reliable. We offer options through cloud-delivered unified communications as a service (UCaaS) as part of Dominion Cloud Services (DCS) that allow your employees and customers to communicate in the ways they prefer, encouraging productivity, innovation, and satisfaction.

Unified Communications as a Service (UCaaS)

DCS cloud-delivered UCaaS solutions include the following available features:

Collaboration – Audio, Video, and Web Conferencing
Unified Messaging
Chat and Presence
Mobility
Communications-enabled business processes, such as SMS texting, voicemail to email, visual voicemail, etc.
Microsoft Teams integration

Contact Center

Strengthen your customer interaction experience through enablement of a robust Contact Center. Features include:

Advanced call distribution, which maximizes the number of calls while maintaining a positive customer experience
Real-time reporting for managers and supervisors
Ability to interact with your customers through traditional voice, as well as email webchats and social media
Ability to integrate with most CRMs
Call recording for coaching and quality assurance

Enterprise Voice

Dominion Cloud Services VoIP business phone systems provide high-definition quality voice attributes for exceptional call clarity.

Phone System Support and Implementation

We partner with the leading phone system vendors to give our customers access to VoIP systems that empower you and your team to send and receive business calls from anywhere. CLEC

Collaboration

Share documents, launch conference calls, start group chats, and video conference, all from one solution.

Mobility

Mobile applications allow users to access business lines from their smartphones and communicate remotely with no loss of quality. Supports flexible work models like remote and hybrid work environments.

Chat and Texting

Microsoft Teams Integration

Add to your communications and collaboration options with the feature-rich Microsoft Teams platform.

Wi-Fi Optimization

DVD Networks is a national leader in successful Wi-Fi deployments, following a proven method of assessment, design, and implementation.

E-Faxing

Receive faxes directly in your email inbox and send outbound faxes as email attachments. Users can also integrate with a physical fax machine if desired.

Industry-Specific IT Support

Senior Living

Healthcare

Small/Medium Enterprise

Large Enterprise

Senior Living

With over 20 years of experience in the Senior Living industry, DVD understands the unique network challenges Operators and Owners of Senior Living communities face.

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