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BUSINESS PHONE SYSTEMS

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Our Business Phone Systems meet the communication and collaboration needs of today’s workforces.

At DVD Networks, we identify the perfect business phone solution for each client office and build it using the latest in communication and collaboration technology to help businesses thrive in the modern and mobile economy. We understand that businesses of every size are looking for more flexible and affordable options to enhance communications.

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Our Approach to Business Phone Systems

When you partner with DVD for Business Phone Systems, we ensure that your commercial communications and collaboration solutions are secure and reliable. As a FCC-recognized licensed CLEC (Competitive Local Exchange Carrier) we offer multiple system options to ensure that client needs are matched with the right solution, whether a company has 10 or 10,000 users. All systems are serviced by the Dominion Cloud Services (DCS) technical team, resulting in quick and accurate support. 

DVD takes a fully integrated approach to Business Phone Services. We design. We install. We support.

Recognition of Achievements in Client Satisfaction

 

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Mitel Customer Champion

 

 

Mitel Technical Excellence

 

“DVD Networks provides excellent customer service and impeccable knowledge and expertise in their field. I can always depend on them to get the job done and done right!”

--Hospice Provider, Richmond, VA 

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Our Dominion Cloud Services (DCS) technicians are fully trained in business phone systems, meaning we can design, install, modify, and fully support your new phone system in-house with complete control garunteeing the customer experience is a good one. Finding your new business cloud solution can be a challenging task. That’s why businesses are choosing to partner with DVD. We have cloud plans starting at $25 per user.

Companies partner with DVD for DCS because:

  • We are an FCC-recognized licensed CLEC (Competitive Local Exchange Carrier)
  • DVD's vertical integration empowers total mastery over the customer experience, delivering white-glove service throughout 
  • Enabling unparalleled mobility for your team, allowing you to effortlessly carry your office in your pocket and work seamlessly from any location.
  • A secure and reliable network that prevents against DDOS attacks
  • Need a scalable solution whether a company has 10 or 10,000 users
  • 24/7 support
  • Are getting ready to move locations
  • Are choosing a new Wi-Fi solution
  • Want to save on initial costs with cloud computing

Our Business Phone Systems

DVD Networks Business Phone Systems have many features that enhance your workforce’s collaboration and communication experience, keeping it safe and reliable. We offer options through cloud-delivered unified communications as a service (UCaaS) as part of Dominion Cloud Services (DCS) that allow your employees and customers to communicate in the ways they prefer, encouraging productivity, innovation, and satisfaction.

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Unified Communications as a Service (UCaaS)

DCS cloud-delivered UCaaS solutions include the following available features:

  • Collaboration – Audio, Video, and Web Conferencing
  • Unified Messaging
  • Chat and Presence
  • Mobility
  • Communications-enabled business processes, such as SMS texting, voicemail to email, visual voicemail, etc. 
  • Microsoft Teams integration

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Contact Center

Strengthen your customer interaction experience through enablement of a robust Contact Center. Features include:

  • Advanced call distribution, which maximizes the number of calls while maintaining a positive customer experience
  • Real-time reporting for managers and supervisors
  • Ability to interact with your customers through traditional voice, as well as email webchats and social media
  • Ability to integrate with most CRMs
  • Call recording for coaching and quality assurance

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Enterprise Voice

Dominion Cloud Services VoIP business phone systems provide high-definition quality voice attributes for exceptional call clarity.

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Phone System Support and Implementation

We partner with the leading phone system vendors to give our customers access to VoIP systems that empower you and your team to send and receive business calls from anywhere. CLEC

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Collaboration

Share documents, launch conference calls, start group chats, and video conference, all from one solution.

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Mobility

Mobile applications allow users to access business lines from their smartphones and communicate remotely with no loss of quality. Supports flexible work models like remote and hybrid work environments. 

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Chat and Texting

Business Phone Systems support multiple communication methods, such as SMS messaging and text-to-speech. 

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Microsoft Teams Integration

Add to your communications and collaboration options with the feature-rich Microsoft Teams platform.

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Wi-Fi Optimization

DVD Networks is a national leader in successful Wi-Fi deployments, following a proven method of assessment, design, and implementation.

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E-Faxing

Receive faxes directly in your email inbox and send outbound faxes as email attachments. Users can also integrate with a physical fax machine if desired.

DVD Networks Cloud Services offer a fully integrated approach – We Design, We Install, We Support. Cloud plans starting at $25 per user.

Senior Living

Senior Living

With over 20 years of experience in the Senior Living industry, DVD understands the unique network challenges Operators and Owners of Senior Living communities face.

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Hospitals and Physician Practices

Hospitals and Physician Practices

DVD has been supporting hospitals and physician practices for more than 20 years, demonstrating the ability to integrate multiple systems successfully.

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Small/Medium Enterprise

Small/Medium Enterprise

All sizes of companies benefit from aligning themselves with technology vendors that understand your specific needs, and DVD’s consultative approach brings value to SMBs.

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Large Enterprise

Large Enterprise

DVD helps large enterprises accomplish more with less by leveraging the latest in business IT and network solutions.

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