BUSINESS PHONE SYSTEMS

Section 1-min

 

Our Business Phone Systems meet the communication and collaboration needs of today’s workforces.

At Dominion Voice and Data (DVD), we identify the perfect business phone solution for each client office and build it using the latest in communication and collaboration technology to help businesses thrive in the modern and mobile economy. We understand that small businesses in the Richmond, VA area are looking for more flexible and affordable options to replace traditional landlines.

Ask for a Proposal

Section 2-min

 

Our Approach to Business Phone Systems

When you partner with DVD for Business Phone Systems, we ensure that your commercial communications and collaboration solutions are secure and reliable. We offer multiple system options to assure that client needs are matched with the right solution, whether a company has 10 or 10,000 users. All systems are serviced by the Dominion Cloud Services (DCS) technical team, resulting in quick and accurate support.

DVD takes a fully integrated approach to Business Phone Services. We design. We install. We support.

“They tell you what they’re going to do and then they do what they say, and that’s extremely important today.”

--John Ruch, Owner, WBA Insurance

Dominion Cloud Services

Our DCS technicians are fully trained in business phone systems, meaning we can design, install, modify, and fully support your new phone system. Finding your new business cloud solution can be a challenging task. That’s why businesses are choosing to partner with DVD. We have cloud plans starting at $25 per user.

dvd-logo

 

Companies partner with DVD for DCS when they:

  • Have experienced a recent crash of a server or network
  • Have a mobile workforce
  • Are getting ready to move locations
  • Need a better solution for data storage
  • Are choosing a new Wi-Fi solution
  • Want to save on Initial Costs with Cloud Computing

Our Business Phone Systems

DVD Business Phone Systems have many features that enhance your workforce’s collaboration and communication experience, keeping it safe and reliable. We offer options through cloud-delivered unified communications as a service (UCaaS) as part of Dominion Cloud Services (DCS) that allow your employees and customers to communicate in the ways they prefer, encouraging productivity, innovation, and satisfaction.

Businesss  UCaaS Phone Icon

Unified Communications as a Service (UCaaS)

DCS cloud-delivered UCaaS solutions include the following available features:

  • Collaboration – Audio, Video, and Web Conferencing
  • Unified Messaging
  • Instant Messaging and Presence
  • Mobility
  • Communications-enabled business processes, such as SMS texting, voicemail to email, visual voicemail, etc. 
  • Microsoft Teams integration

5_Businesss Phone Icon_5

Contact Center

Strengthen your customer interaction experience through enablement of a robust Contact Center. Features include:

  • Advanced call distribution, which maximizes the number of calls while maintaining a positive customer experience
  • Real-time reporting for managers and supervisors
  • Ability to interact with your customers through traditional voice, as well as email webchats and social media
  • Ability to integrate with most CRMs

1_Businesss Phone Icon_1

Enterprise Voice

Dominion Cloud Services VoIP business phone systems provide high-definition quality voice attributes for exceptional call clarity.

2_Businesss Phone Icon_2

Collaboration

Share documents, launch conference calls, start group chats, and video conference, all from one solution.

3_Businesss Phone Icon_3

Mobility

Mobile applications allow users to access business lines from their smartphones and communicate remotely with no loss of quality.

4_Businesss Phone Icon_4

Chat and Texting

Business Phone Systems support multiple communication methods, such as visual voicemail and fax, to accommodate user preferences.

6_Businesss Phone Icon_6

Microsoft Teams Integration

Add to your communications and collaboration options with the feature-rich Microsoft Teams platform.

7_Businesss Phone Icon_7

Wi-Fi Optimization

DVD is a national leader in successful Wi-Fi deployments, following a proven method of assessment, design, and implementation.

8_Businesss Phone Icon_8

Phone System Support and Implementation

We partner with the leading phone system vendors to give our customers access to VoIP systems that empower you and your team to send and receive business calls from anywhere.

Dominion Cloud Services offer a fully integrated approach – We Design, We Install, We Support. Cloud plans starting at $25 per user.

Senior Living

Senior Living

With over 20 years of experience in the Senior Living industry, DVD understands the unique network challenges Operators and Owners of Senior Living communities face.

Learn More

Hospitals and Physician Practices

Hospitals and Physician Practices

DVD has been supporting hospitals and physician practices for more than 20 years, demonstrating the ability to integrate multiple systems successfully.

Learn More

Small/Medium Enterprise

Small/Medium Enterprise

All sizes of companies benefit from aligning themselves with technology vendors that understand your specific needs, and DVD’s consultative approach brings value to SMBs.

Learn More

Large Enterprise

Large Enterprise

DVD helps large enterprises accomplish more with less by leveraging the latest in business IT and network solutions.

Learn More