Careers

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A great place to work!

  • Collaborative Environment

    Every team member has a voice. We're hiring you and your opinions.

  • Benefits

    We provide outstanding benefits for our team members.
    - Competitive Pay
    - Unlimited PTO
    - Medical Benefits with HSA
    - 401k

  • Modern Office

    - Large office with meeting spaces.
    - Remote work available.

  • Positive Work Culture

    We recognize your contributions.

We're Hiring!

Positions we are looking to fill:

Project Manager

We are looking for a Project Manager

General Summary:
Dominion Voice and Data is a fast-growing IT Managed Service Provider located in Richmond, VA. We are in need of exceptional team members who are as passionate about performance and continuous learning as we are. We’re blessed to have a number of clients who are expanding rapidly and we’re growing with them.

Our Project Managers are responsible for working with clients and team to manage the implementation of our technical solutions from design phase through completed project, as well as act as primary point of contact between team members, vendors, and client. The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members. 

Encouraged to apply:

Construction Industry or IT Project Manager with experience managing multiple projects ranging in value from $100k to $2 mil.

Responsibilities
  • Review project proposals with management and clients to determine goals, timeframe, procedures for accomplishing projects, staffing requirements and allotment of resources
  • Develop project plan consisting of a technical scope and objectives of the work, staffing, scheduling key milestones and deliverables, budget, risks, and allocation of project resources
  • Direct and coordinate activities of project personnel to ensure project progresses on schedule and within budget
  • Develop and maintain technical and project documentation
  • Develop plans and direct testing for quality assurance
  • Support project by answering questions, tracking issues, monitoring changes and resolving or escalating problems according to company guidelines
Qualifications
  • Bachelor’s Degree or equivalent work experience
  • Strong business acumen in project planning and management
  • Strong verbal, written, and organizational skills

Human Resources Associate

We are looking for a Human Resources Associate

General Summary:
Dominion Voice and Data is a fast-growing IT Managed Service Provider located in Richmond, VA. We are in need of exceptional team members who are as passionate about performance and continuous learning as we are. We’re blessed to have a number of clients who are expanding rapidly and we’re growing with them.

We are looking for a Human Resources Associate who can accomplish human resource objectives by obtaining, recording, forwarding, and explaining human resource information to our team. Assists CEO in recruiting process of new employees and maintaining the positive culture of the company. 

Responsibilities
  • Provide information by answering communications and inquiries while referring special communication to appropriate persons
  • Maintains human resources records by maintaining applications, resumes, and applicant logs
  • Verifies candidate background checks, and contacting references when appropriate
  • Participates and records new employee onboarding through completion
  • Helps employees by explaining benefit programs
  • Avoids legal challenges by complying with legal requirements
  • Maintains manager and employee confidence by keeping human resources information confidential
  • Takes pride in staying relevant through continuous learning and bringing ideas to company
Qualifications
  • Bachelor’s Degree or equivalent work experience
  • Strong verbal, written, and organizational skills

Network Engineer

We are looking for a Network Engineer

General Summary:

Network Engineer position requires a strong aptitude for most common and popular networking technologies. In addition to technical aptitudes and experience, the position requires good communication skills, an aptitude for keeping others calm in stressful situations, and a recognition that tickets and projects have people connected to them. Our company culture rewards (and expects) our team members to exhibit pride in seeing things through to completion, along with quality customer outcomes.

Skills, Knowledge and Abilities desired:

  • Experience required with Windows desktop operating systems
  • Understanding of TCP/IP and internet connectivity
  • Experience with routers and firewalls
  • Working knowledge of Wireless Technologies
  • Thorough understanding of network infrastructure
  • Ability to articulate technical information to non-technical clients
  • Team player, who enjoys tackling issues alone when necessary
  • Self-motivated and Self-directed when appropriate
  • Enjoys sharing information and using the central document repository to promote deep knowledge base and enable best practices
  • Accurate and enthusiastic use of company’s ticket management system and supports expanding knowledge with all team members to improve company value
  • Proven experience in incident management, service request management, and creative problem solving
Responsibilities
  • Documentation of client networks
  • Investigate and help to resolve issues on client networks and IT estates using agreed troubleshooting methodologies
  • Plan and execute in depth technical activity
  • Providing technical insight and guidance to others in order to influence the strategy and direction of customer support and internal systems
  • All records relating to Service Requests, Incidents, Problems and Knowledge Management are completed accurately and within agreed timeframe
  • Project work expected to be delivered in line with project quality standards

Qualifications
  • Engineer with 2 to 4 years of experience
  • CCNA or equivalent
  • CompTia IT Project, Linux, Network+, Security+ or equivalent a plus
  • MCP or equivalent, MCSE a plus
  • Leadership experience a plus

VoIP Network Engineer

We are looking for a VoIP Network Engineer

General Summary:
Dominion Voice and Data is a fast-growing IT Managed Service Provider located in Richmond, VA. We are in need of exceptional team members who are as passionate about performance and continuous learning as we are. We’re blessed to have a number of clients who are expanding rapidly and we’re growing with them.

We are seeking  experienced team players with strong operational abilities to join our organization.  The perfect candidate would bring with him/her a desire to play a significant role in the growth of our company.  We work in a highly collaborative environment where opinions are valued and appreciated, thinkers are encouraged, and confidentiality is expected.

Responsibilities and Qualifications
  • Technically strong in Network Environment - examples include proficiency with VoIP, Wireless LAN, IT Managed Services, Cloud telephony and Workspace-as-a-Service
  • Understanding of network topology, and confidence in working with network infrastructure, including routers, firewalls, managed switches
  • Certifications with Network+, CompTia, CCNA, or MCSE is a plus
  • Project Management skills, and pride in delivering exceptional customer outcomes without close supervision is a must.  We recognize and reward great attitudes.
  • Telephony or Security Background is welcome, provided you welcome the opportunity to build on that knowledge for the new marketplace
  • Mitel, Zultys, Shortel or other Cloud provider experience is a plus
  • Service first attitudes are encouraged to reach out.  We work hard, and keep our perspective of the important things in life. 
  • We are discreet and recognize the importance of confidential discussions

Professional Services Technician

We are looking for a Professional Services Technician

General Summary:

Dominion Voice and Data is looking for experienced Infrastructure Techs to work with our Professional Services Team.  Dominion is a rapidly growing Managed Service Provider providing IT, telecom, surveillance, and wireless network services both in and outside of Virginia.  We are proud of the work we do in support of our clients, and therefore we are particularly interested in people who share our work values and are eager to make a positive contribution to our team.  We operate in a collaborative environment where all voices are heard, and new ideas are welcomed.  

The Pro Services Tech will work under the general supervision of the Operations Manager and Infrastructure Manager.  Technician will perform system installations, lead projects, trouble shoot issues that arise. An understanding of standards for IT Networks, Wireless Networks, Surveillance, Telecom, and best cabling practices is required.  

Responsibilities
  • The ability to travel on occasion to customer sites is critical to job performance, as we have customers both inside and outside of Virginia. (typical travel requirements are 2-4 nights per week every 2 or 3 weeks with advanced notice and we respect family needs)
  • Installation and support of a variety of telecommunications products, including but not limited to routers, switches, modems, cloud phone systems, etc.
  • Install data infrastructure including but not limited to phone systems, cabling and termination of coax, copper, fiber, and related materials
  • Setup of terminals and racks, install data equipment and label of installed wiring and equipment
  • Support key projects, providing day-to-day updates to ticketing system and manager as directed
  • Check all work orders, job notes, department information and department tasks for accuracy and completeness
  • Collaborate with team members, and actively participate in contributing to quality results
  • Maintain work vehicles – keep clean of debris, keep organized, document maintenance needs
  • Ensure and maintain a clean driving record to be eligible to operate company vehicles
  • Participate in ensuring a safe and healthful workplace

Physical and Work Demands:

  • Ability to climb ladders
  • Work in network and telecom closets, mdfs, carry up to 75 lbs. and use job related tools
  • Sit, stand, and/or drive for extended periods
Qualifications
  • Computer Skills – Must have basic understanding and proficiency with PC/Laptop
  • Minimum 2 years of experience in installing cabling, data equipment, or similar system experience
  • Project Leads and Project Management skills a plus
  • Training and Certifications are important, and all employees are encouraged to take advantage of Dominion’s supplemental training support to advance in their career and in turn make the company stronger and more capable

 

Interested? Please send us your Resume and Cover Letter and click apply!

Click here to apply