Skip to main content
Mar 10, 2025 DVD Networks

Request Files from External Users in OneDrive

Discover how to request and manage files from external users using OneDrive. This guide will walk you through the simple steps to streamline your file collaboration process.

How to request files from external users in OneDrive:

Step 1: Select Your Target Folder

Begin by navigating to your OneDrive and selecting the folder you would like the files to be uploaded to. Select 'Request files' from the top menu.

Step 2: Initiate a File Request

A dialog will ask 'What files are you requesting?' Enter a description of the types of files you are expecting. End users will see this message when they receive your file request. Select Next to continue.

Step 3: Share the Request Link

The next screen will display a link you can share yourself or add email addresses and an optional message to send direct messages with the link.

To stop the file request and deactivate the link:

Step 1: Go to the Original Folder

In your OneDrive, navigate to the folder you originally used to make the file request.

Step 2: Access Folder Options

Click on the three dots (...) next to the folder to bring up the folder options menu, then choose 'Manage access.'

Step 3: Deactivate the Request Link

In the section titled 'Links Giving Access,' find the three dots (...) next to your file request link. Click the 'X' and select 'Delete link' to deactivate it.

Important Notes:

  • The provided instructions must be performed from the OneDrive web portal, accessible through https://microsoft365.com/
  • File requests must be enabled by an administrator if they are not already.
  • You will receive an email notification when an external user has uploaded files to you.
  • External users will not be able to see any of the content of the folder they are uploading to.

Need Help?

Should you encounter any issues or have any questions, our client support portal is just a click away. Feel free to reach out via email at support@dvdnetworks.com or by calling our dedicated help desk at 804-271-6300

By following these straightforward steps, you can ensure a hassle-free experience when requesting and managing files from external users via OneDrive. Enjoy the effectiveness and efficiency of simplified file collaboration!

Published by DVD Networks March 10, 2025
DVD Networks