November 2nd, 2017 by admin
Specialized medical care providers offer critical services for customers across our country. From sleep studies, cancer screenings, and even fertility consultations, these specialized practices allow customers access to great service at a reasonable price.
We usually see these organizations as multi-site, regional players. They have offices concentrated around a specific area or region, with most of the command and control coming out of one central location. Having this type of layout has many benefits, but also many challenges that the leadership must address as well, many of these items pertain to the IT solutions they have deployed.
Dominion Voice and Data has been fortunate to be able to work with many of these specialty care providers, our solutions have helped them complete their business objectives while also keeping their IT expenses low. Below are some examples of solutions we have provided.
Site-To-Site data connectivity
The successful and safe transmission of sensitive data between a satellite office and the main location is crucial for any specialized medical provider. Dominion Voice and Data was able to deploy a multi-site fiber connectivity solution for a care provider, which resulted in their ability to send large files easily between locations on a secure and private fiber connection.
In-bound Call Center
One way to maximize your workforce and keep cost low is to deploy a central call center for all in-bound calls. Dominion Voice and Data was able to help a provider select, install, train, and maintain a state-of-the-art call center. This resulted in the provider being able to successfully manage all in-bound calls and quickly connect customers to the proper destination.
Network Monitoring and Security
Like every business, network security and monitoring are critical. With all the sensitive health data stored at these facilities, having a powerful and robust monitoring service is critical. Dominion Voice and Data is able to provide this high level of service to many providers, resulting in IT peace of mind for the organizations leadership.
IT peace of mind
The final aspect that sets Dominion Voice and Data apart is our ability to not only provide consultation services, but also our ability to project manage, execute, and support all the solutions we propose. We become your single destination for all things related to IT.
This peace of mind enables you to focus on your business and driving great customer experiences.
This process can all begin today with a free conversation. Reach out to our team to learn more about our services, let us show you what we can do to help your organization grow.
Posted in: Services